#86: 7 Reasons Your Front Desk May Be Losing 39% of Your New Patients
Every time your phone rings, it could be a new patient with a family of five and 25 referrals waiting to be made—or it could be a blown opportunity. How your front desk handles each…
#85: 5 Dos and Don’ts For Patient Events
Whether you like it or not, sales or new patient generation is a vital part of running a practice as nothing happens until a transaction occurs. If you notice the busiest practices aren’t necessarily the…
#84: 3 Creative Ways To Boost Existing Patient Referrals
This morning, I read an article on Forbes magazine and saw these interesting stats… “Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% can increase profits from 25-95%. The success…
#83: One Move To Take To Increase The New Patient Conversion Rate For Your Clinic
Last week, we had the opportunity to be one of the sponsors of the 43rd annual ASAPS (Australasia Society of Aesthetic Plastic Surgeons) conference and I myself managed to attend all the presentations and training…
#82: 8 Simple & Effective Ways To Generate More Patient Reviews For Your Clinic
Getting patient reviews is one of the key challenges in improving a medical clinics’ online reputation and increasing new patient conversion rates. While unhappy patients are more self-motivated to have their frustrations heard and quick to make…
#81: How To Successfully Scale a Medical Practice Nationwide?
Recently, I had the special privilege of interviewing a special guest who has been running one of the biggest vasectomy centres in Australia for a number of years now, with operations in most major cities in Australia. In this special OMD…
#80: Three Ways to Grow Your Medical Practice in a Scalable Way
This week, I’d like to bring to you an interesting interview with our special guest who managed to successfully grow one of the biggest medical centres in New South Wales. In this special OMD TV guest interview podcast episode,…
#79: How To Create a More Scalable & Sellable Practice
I’ve been questioning myself a lot this over the years “How to create a more scalable and sellable practice” or “How to create a business that can thrive without you” – this is a multi-million-dollar question and…
#78: 7 Step Patient Generation System To Get You More Patients Than You Can Handle
Are you ready to stop worrying about the ups and downs of new patient bookings and tired of going through these? Gaps in your schedule Inconsistent flow of new patient bookings Wasted time on non-serious…
#77: How to Win During Tough Times As Practice Owners
I created a video called An Uphill Battle – It’s Coming, Are You Ready? when Covid hit and advised you and our clients to keep advertising throughout this period and those who stuck with the plan…
