#92: How To Generate More Predictable Revenues
The goal of every practice is to be able to count on revenues coming in consistently and reliably without the financial roller coaster and restless nights, but the majority of the practices are having a…
#91: How To Manage & Scale A Multiple Location Practice
Recently, I had the privilege of interviewing a special guest who is currently managing pediatric clinics and has successfully scaled to 13 different locations across Florida, USA. In this special OMD TV guest interview episode, Mr Galo…
#90: How to Attract More Affluent Patients?
Would you like to charge twice as much as your competitors with the same amount of patients? In order to do that you need to attract Affluent Patients. This would allow you to either double…
#89: 3 Common Mistakes Doctors & Surgeons Make
Sometimes common mistakes doctors and surgeons make in their practice are often overlooked. However, they affect your bottom line more than you realize. Mistakes in easy, day-to-day tasks can lead to confusion, chaos, and frustration…
#88: 4 Essential Ways To Improve The Patients’ Perceived Value Of Your Practice
I first heard about the Birkin bag while watching Sex and the City (Season 4, Episode 11 titled “coulda, woulda, shoulda”) where Samantha, one of the 4 main characters of the show is at a Hermès boutique…
#87: How To Become The “Starbucks Of Your Sector”
Have you ever questioned yourself? How do companies like Starbucks, whose coffee is highly overpriced for its quality, get away with increasing prices without experiencing the slightest drop in loyalty? If you think about expanding…
#86: 7 Reasons Your Front Desk May Be Losing 39% of Your New Patients
Every time your phone rings, it could be a new patient with a family of five and 25 referrals waiting to be made—or it could be a blown opportunity. How your front desk handles each…
#85: 5 Dos and Don’ts For Patient Events
Whether you like it or not, sales or new patient generation is a vital part of running a practice as nothing happens until a transaction occurs. If you notice the busiest practices aren’t necessarily the…
#84: 3 Creative Ways To Boost Existing Patient Referrals
This morning, I read an article on Forbes magazine and saw these interesting stats… “Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% can increase profits from 25-95%. The success…
#83: One Move To Take To Increase The New Patient Conversion Rate For Your Clinic
Last week, we had the opportunity to be one of the sponsors of the 43rd annual ASAPS (Australasia Society of Aesthetic Plastic Surgeons) conference and I myself managed to attend all the presentations and training…
