#155: What Top 1% Medical Clinics All Have in Common
In this episode, Huyen reveals the core characteristics and systems that the highest-performing medical practices consistently implement — regardless of their specialty, size, or country. You’ll learn: Why elite clinic owners know their numbers intimately…
#154: The Three Roles Every Medical Clinic Owner Must Master — And Why Most Surgeons Get Stuck as Technicians
Most doctors and surgeons spend their entire careers stuck in the Technician role — diagnosing, treating, operating, and “doing the work”… with little time to actually build the clinic they dream about. In this episode,…
#153: How AI Helps Clinics Convert More Patients Without Spending More on Ads
Most clinics think the only way to get more patients is by spending more on ads. But here’s the truth: you don’t need a bigger ad budget to grow — you just need to convert…
#152: The #1 Secret to Converting Patients Faster
Are you tired of answering the same questions at every consultation? Do you find that prospective patients “go away to think about it” and never return? In this episode of the OMD TV & Podcast…
#151: Why Patients Pick Your Competitor (and How to Change That)
In this episode of the OMD TV & Podcast Show, Huyen explores why patients often choose a competitor over your practice—even when your services are comparable. You’ll discover practical ways to stop blending into the…
#150: 4 Game‑Changing Shifts to Thrive in 2026 (Plus an AI Bonus)
Competition is fierce, patient expectations are rising and marketing costs are climbing. In this episode of the OMD TV & Podcast Show, Huyen shares four pivotal shifts that will help your clinic thrive in 2026…
#149: How AI is Changing the Way Clinics Attract and Convert Patients
Clinics are losing patients every single day, not because of price, but because of slow response times. Here’s the reality: 42% of patients expect a reply within 1 hour. If you don’t respond within 5…
#148: Number 1 Thing You Need To Do To Survive & Thrive For Another 10 Years
Did you know that over half of Fortune 500 companies from 2003 no longer exist today? And that 75% of businesses fail within 10 years? The difference between those that vanish and those that thrive?…
#147: Beyond Your Logo: How to Become the ‘Only’ Choice in Your Niche With Your Brand With Graeme Gladman
Many clinics deliver exceptional patient care, yet still struggle to attract new patients. Why? Because patients can’t “see” your value unless your brand communicates it clearly. In this episode, Beyond Your Logo: How to Become…
#146: How To Turn One-Time Patients Into Lifelong Fans
Have you ever wondered why some patients disappear after their first visit, while others become loyal advocates, booking regularly, referring friends, and engaging with your practice for years? In this episode of OMD TV &…
